About Us
Our Mission
Founder Michael T. Somers set out on a mission to be the elevator company in the Philadelphia area that customers could trust with all their elevator maintenance needs. We are committed to transparency and customer education.
We believe that “Every Customer is Our Best Customer” and by passing our knowledge along to customers, it empowers them to make well-informed decisions. Our dedication to training and education allows Elite Elevator Services to offer its customers the best solutions for their elevator systems.
Top-Notch Talent at Your Disposal
Our team consists of top professionals in the industry who’ve been hand-picked for their training and experience in the industry. We’re proud members of the International Union of Elevator Constructors – Local 5, proud to call ourselves union-trained elevator mechanics who love what they do.
Above and Beyond
When you contact us for your elevator maintenance needs, you’re placing yourself in the most capable hands in the industry. You can expect:
- To be kept fully informed of any repairs/maintenance needed for your operating system
- No surprises: from job specifications to required maintenance hours, we offer complete transparency and always do what is right not what is easy
- Random courtesy walk-through visits on Saturday mornings to prevent potentially costly shutdowns
Our Dedication to Our Customers
Customer service is the driving force behind everything we do. We measu
re our success based on the satisfaction of our clients, and this dedication has earned us a customer retention rating second to none. We’re proud of the growth and accomplishments we’ve attained over the years, but as far as we’re concerned, the level of trust we’ve built among our clients is our crowning achievement.
We invite those in Philadelphia, southern New Jersey and Delaware to come to us for their elevator system needs and see for themselves what sets Elite Elevator Services apart from the rest.